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Jojos Quilt Shoppe - Online Quilt Store Policies
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Elk Grove Shoppers Click here for shipping
Information |
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Payment
Credit Cards
Call
Me Check/Money Orders
Faxes
Phone Orders
E-mail Custom Orders/Personal Shopper
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Shipping
U.S. Rates FREE SHIPPING ON U.S. ORDERS
SUBTOTAL OVER $100* (after Discounts/Promos)
Custom International Shipping Orders
Canada and Mexico Rates
International Rates
Reduced International Shipping
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Optional International Insurance
(Highly Recommended)
* Included Indemnity International Insurance Limited
to $45.65 |
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Returns |
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Wholesale |
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Pre-Cut
Specials |
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Cancellations |
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Promotions, Codes and Coupons |
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Payment and Ordering
Information: |
| We accept Paypal, Visa, MasterCard, Discover,
American Express, Money orders, Checks, Faxed Orders,
Phone Orders, Call Me* and E-mail
orders. We
have a highly secure website checkout cart and payment
processor that is tested daily. |
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Call
Me - We understand that some of our Quilter's prefer
NOT to supply their credit card information over the
internet. Rather than ask "why" we have asked
"how can we help". We are happy to provide
Quilter's with the option to shop online and checkout
without entering your credit card information
online.
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Call Me Instructions:
During the Checkout process you will see, #4 Select
Payment Method. From the dropdown menu select
"Call Me". The next page
will be the review of your order. Click "Process
Order". You will receive a Customer Receipt in
your e-mail box. You can call us at 877-714-9448
Monday - Friday 9:00 a.m. - 5:00 p.m. PST with your
payment information. If we do not hear from you
we will give you a call You will receive a
confirmation within 24 hours M-F. If you would
like for us to call you at a specific time,
click here to e-mail us. Weekend or Holiday Orders
will receive calls the following business day.
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Check/Money Orders:
During the Checkout process you
will see, #4 Select Payment Method. From the
dropdown menu select "Check" or "Money Order".
The next page will be the review of your order.
Click "Process Order". Print out the Customer
Receipt displayed on the next page and mail it with
your payment to:
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Jojo's Quilt Shoppe 8698 Elk Grove Boulevard, Ste
3-226 Elk Grove, CA 95624
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You
will also receive a Customer Receipt in your e-mail
box.
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Faxes:
During the Checkout process you will see, #4 Select
Payment Method. From the dropdown menu select
"Fax order in". The next
page will be the review of your order. Click
"Process Order". Print out the Customer Receipt
displayed on the next page. At the bottom of the
form you will complete the Payment Information
details. Fax to the
number shown on the Fax (no cover sheet required).
Fax: 1-916-735-2401.
You will receive a confirmation within 24 hours M-F.
Weekend or Holiday Orders will receive calls the
following business day.
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Phone Orders:
TOLL FREE 1-877-714-9448 M-F 9-5 PST
E-mail Custom Orders/Personal Shopper: Make the
most use of your $$! We will custom pack your
order for you, this service is FREE.
How does it work?: Click
here to e-mail us your shopping list or you can
shop online and checkout as usual. In the
comments area, type the additional items you would
like to add, if there is extra room. Your
Personal Shopper will work closely with you to pack
your envelope or box to it's maximum potential which
will save you $$ on shipping fee's.
Click here for Custom Order details.
Don't delay, e-mail us your shopping list today!
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Returns: |
| At Jojo's Quilt Shoppe, we want you to be
completely satisfied with your shopping experience.
Returns are accepted within 14 days on new, unused,
unopened merchandise. Returns are not accepted on cut
to order fabric, patterns, books, or on items which
are not in new, re-saleable condition. Shipping
charges are not refundable. Returns will not be
accepted without prior return authorization from
Jojo's Quilt Shoppe |
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Shipping and Handling Policies: |
| All orders are shipped the same day, Priority Mail
if they are received by 2 p.m. PST, otherwise they are
shipped the next business day. An e-mail confirmation
will be sent to you at the time of shipping
with your tracking number. (Orders
paid by check will ship after payment clears bank.) If
you would like overnight shipping please
click here to
contact us. Insurance is optional
and will be charged to buyer. |
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Free Shipping
and Handling
Policy (USA):
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We provide FREE shipping for all U.S. orders
over
$100 - after all discounts are
applied. We ship all orders using USPS First Class mail,
Parcel Post, or Priority Mail. Contact us if you need
faster shipping - any rates that are higher than our
FREE shipping will be charged to the buyer.
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REDUCED Shipping
and Handling
Rate Policy (INTERNATIONAL):
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We provide REDUCED Rates for all
International orders over $200. We use USPS First
Class International Mail (up to 4 lbs.) or USPS
Priority Mail.
Orders that
exceed 20 lbs.
in
weight or
are
larger bulk we will break up the order into multiple
parcels to make it as economical as possible.
You may also
request a
Custom Order/Personal Shopper
anytime.
Click here for information on the Custom Quilt
Fabric Order process.
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Elk Grove Quilter's
Shipping Options - - - - - - - - -
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Standard 2 Day USPS Shipping
$.01 - $13.99
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$14.00 - $49.99
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$50.00 - $79.99
- - - - - - - - $80.00 -
$99.99 - - -
- - - - - $100.00*
and over FREE
Shipping
(after discount/promo)
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$3.95 $5.50 $8.50 $11.50 |
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Home Delivery* |
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Customer
accepts liability for any loss or damage to
the package after delivery. If customer is not
present, order will be left at the door in the
safest place available. |
Delivery
Hours |
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URGENT Same Day
Home Delivery
M-Fri. - - - $10.50 24 Hour Home Delivery
M-Fri. - - - - - - - - $8.50 |
3 - 5 p.m. |
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**Home
Delivery orders
must be in prior to 2:00 p.m. for Local
Home Delivery and must have an Elk Grove,
CA address and Zip Code, no exceptions. |
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United States Quilter's
Shipping - - - - - - - - -
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Standard 2-3
day U.S - USPS
Shipping*
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*USPS Priority Mail
Includes FREE Package Tracking and Delivery
Confirmation - You can
Verify date, time and ZIP Code of delivery
online! |
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Fabric Order Total |
Rate |
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$.01 - $13.99
- - - - - - - - - $14.00 - $49.99
- - - - - - - $50.00 - $79.99
- - - - - - - - $80.00 - $99.99 -
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$100.00 and over FREE
Shipping
(after discount/promo) |
$3.95 $5.50 $8.50 $11.50
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USPS Insurance |
How to
Add to your Order |
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USPS Insurance is highly
recommended and optional at an additional
charge. USPS
ACTUAL Rates are used
and are calculated on your total purchase
price. We will not replace uninsured parcels. |
During
checkout you may add a comment to request
insurance. |
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Canada & Mexico Quilter's
Shipping - - - - - - - - -
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Standard Priority - USPS
Shipping |
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Fabric Order Total |
Rate |
$0.01 $13.99
- - - - - - - - - $14.00-$99.99
- - - - - - - - $100.00-$159.99
- - - - - - $160.00-$259.99
- - - - - - $260.00-$299.99
- - - - - - $300.00-$399.99
- - - - - - $400.00-$499.99
- - - - - - $500.00-$599.99
- - - - - - $600.00-$2000.00
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$7.50 First Class Mail
(insurance
$12.95)
$12.95 Priority 6-10 day delivery
$10.56 (30% discounted price)
Priority $25.90 (30% discounted
price) Priority $46.50 (30%
discounted price)Priority $51.80
(30% discounted price) Priority
$72.50 (30% discounted price) Priority
$77.95 (30% discounted price)
Priority Charged at Shipping-Least
Expensive Method with 30% OFF |
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USPS Insurance |
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USPS Insurance is highly
recommended for all International Orders at an additional
charge. USPS
ACTUAL Rates are used
and are calculated on your total purchase
price. All customs fees are the responsibility
of the buyer. We will not replace uninsured
parcels. |
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International Quilter's
Shipping - - - - - - - - - |
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Standard
Priority - USPS
Shipping |
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Fabric Order Total |
Rate |
$0.01 $13.99
- - - - - - - - - $14.00-$99.99
- - - - - - - - $100.00-$159.99
- - - - - - $160.00-$259.99
- - - - - - $260.00-$299.99
- - - - - - $300.00-$399.99
- - - - - - $400.00-$499.99
- - - - - - $500.00-$599.99
- - - - - - $600.00-$2000.00
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$10.99 First Class Mail $14.95 Priority
6-10 day delivery $13.49 (30% discounted
price) $40.99 (30%
discounted price)
$72.50 (30%
discounted price) $81.50
(30% discounted price) $90.99
(30% discounted price) $121.99
(30% discounted price)
Charged at Shipping-Least Expensive Method
with 30% off |
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USPS Insurance |
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USPS Insurance is highly
recommended for all International Orders at an additional
charge. USPS
ACTUAL Rates are used
and are calculated on your total purchase
price. All customs fees are the responsibility
of the buyer. We will not replace uninsured
parcels. |
| All Orders: If your order has
oversized items and shipping charges increase, we will
notify you at the time of shipment for payment. |
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Wholesale Quilt Fabric
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| We offer wholesale pricing to everyone
with a minimum order total of $400.00 (after
discount). We can usually fit this much product
in a Large Box which will cost U.S. $14.50 or $53.15
for International Priority USPS, as of July 15th 2010.
We charge ACTUAL
prices on wholesale shipping, if the USPS imposes any
increases you will pay the new rates. Please
e-mail us at
jbeane@jojosgiftshoppe.com with your name, phone
number, e-mail address and mailing address
for help ordering or for more information. |
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Order
Sample Minimums:Yardage,
6-7 yards of
fabric on 4 different bolts (prints)(28 yards)
on "Future Groups" Fabrics.
All "in-Stock" yardage here at Jojo's" have no minimum
quantity. All
Pre Cut Fabrics minimum quantity of
3 each
for Honey Buns or Dessert
Rolls. 4 for Turnovers. 3 for Jelly Rolls and Layer
Cakes. 6 for
charm packs. 1 for Fat
Quarter Bundles or Fat Eighths. Block-of-the-Month
Clubs are available,
e-mail us for more BOM information..
Sample Order:
3 Mill House Inn
Jelly Rolls 3 Authentic
Dessert Rolls 6 Pure Charm Packs 3 12
Days of Christmas Layer Cakes 1 Park Avenue
Fat Eighth 3 Awesome Layer Cakes 3 Pure
Layer Cakes 3 Pure Jelly Rolls Estimated
Retail Total $600.00 Wholesale
Price: $420.00 |
The discount is 30% OFF
Retail on all NEW and FUTURE
Groups from Moda Fabrics or any other Manufacturer.
You may combine our online discounted products in your
order, but you may not use any additional
promotional sale discounts, i.e. additional 5% off
sale, etc. From time
to time we have excess inventory at discounts,
click here to be on that mailing list.
You may not cancel any "Future
Groups" orders, cancellations of future groups will be
charged a 20% re-stock fee. If Moda is out of stock when they ship the
"Future Groups" on their due dates, (i.e. Fruitcake due in June)
you will be able to exchange your product.
As a wholesale customer you
will also receive Exclusive Pre-notification
e-mails of
discounted fabrics from Moda that are up to 50% off -
first come first serve, minimum quantities apply.
Upon
request, we will not place our Store labels on
products. We accept Visa, Master Card, American
Express, Discover or we can send a Paypal invoice.
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Shipping: All Shipping
Charges are Actual Prices and are the customer's
responsibility. We understand that you would like to
have the most product at the least cost of shipping.
We will work with you closely to put as much product
into these flat rate boxes for you. International
Wholesale Fabric shipments have wholesale value
declared. Insurance is highly recommended, we will
not be responsible and will not refund lost or
abandoned fabric. We always request "return to
sender" on undeliverable International orders. If
returned any additional shipping charges are the
customer's responsibility.
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Moda Pre-Cuts Fabric Specials: |
These fabric items are available to purchase
directly from the Manufacturer-Moda Fabrics at a
special price. 90% of the items are in stock and some
must be ordered from Moda. The items that are ordered
from Moda Fabrics will ship to us within 7-10 days and
to you immediately thereafter. We are happy to pass
along the SAVINGS to you. Stock cannot be guaranteed
and sometimes when we order from Moda the items are
sold out. We will promptly notify you of any sold-out
items and you can decide either to choose a
replacement theme of fabric or receive a full refund
with no cancellation fee.
Most of items are
excluded from additional store sales or
promotions. |
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Cancellations, Non-Payment & Non Completion
of Checkout: |
Orders placed and not completed through the
checkout process will be subject to cancellation
within 72 hours, unless you
notify us in advance If you cancel
your order after
24** hours a
5% Cancellation FEE
will be deducted from your Refund.
**ALL
Cut-to-Order fabrics within your order, will
be subject to the 5% Cancellation Fee after 8 hours,
due to the inability for us to re-sell specific cuts
in our store at the regular price. |
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Promotions, Codes and Coupons: |
All Promotions, Promo Codes and Coupons are
Non-Combinable. No more than 1 Code may be used
at a time. Special Promotions: I.E. Jelly Roll
Week - Jelly Rolls will be excluded from further
discounts. All other store items (if not
excluded otherwise) will receive a discount at
checkout. |
| Insurance Rates |
*Optional
International
INSURANCE Insured mail service
provides insurance coverage
Greater than the.
The insured value (insurance coverage) of a parcel may
not be more than the
declared
value of the contents.

Claims may be paid for
loss, damage, or missing contents, based on the
actual value of articles at the
time and place of mailing. |
Coverage is
limited
to the actual value of contents or the maximum
indemnity based on the weight of the article
($45.62),
whichever is less.
We highly recommend
*insurance for a few extra $. We will NOT
replace product if they are not insured for the full
value. |
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Terms and Conditions of Sale: |
| "By clicking the 'Accept' button you
agree to these terms and conditions. By completing and
submitting the electronic order form you are making an
offer to purchase goods which, if accepted by us, will
result in a binding contract."
Jojo' Quilt Shoppe makes
reasonable efforts to maintain the accuracy of product
and pricing information displayed on our site.
Information and pricing is subject to change without
notice. While we do our very best to ensure that
information and pricing appearing in this website is
complete and accurate, we cannot be responsible for
incomplete and inaccurate representations, which may
or may not be under our control. In the event of a
pricing error, misrepresentation or omission, we
reserve the right to adjust the pricing or make any
other corrections.
Because prices, product descriptions and
availability can change quickly, Jojo's Quilt Shoppe
does not warrant the accuracy or completeness of the
information provided on the Site. Also, Jojo's Quilt
Shoppe may make changes to the information contained
herein, including to the products and prices described
in the site, at any time, without prior notice to you
(including after you have submitted your order).
Information at this Site is periodically updated, but
it may not be current or complete at the moment you
visit this Site and may contain errors or
inaccuracies. In no event shall Jojo's Quilt Shoppe be
liable to you in any manner whatsoever for any
decision made by you, or for any act or failure to act
by you, in reliance upon information provided at this
Site. If a product you purchase does not match the
description on the Site, as your sole and exclusive
remedy you may return the product, unused, to SkedTime
and receive a refund of your purchase price.
Items in your shopping cart will reflect the most
recent price displayed on the item's product detail
page. Prices are frequently updated to adjust for
different sales, limited pricing, and other
discounting. Therefore, prices on the product detail
page and in your cart may change after such updates to
reflect the current prices. Fom time to time,
despite our efforts, a small number of the items on
our website may be mispriced. Please note that such
errors or inaccuracies may be related to product
descriptions, pricing and availability. In the event
of a pricing error, Jojo's Quilt Shoppe will take one
of the following options: (1) If an item's correct
price is lower than our stated price, we will charge
the lower amount and ship you the item; or (2) if an
item's correct price is higher than our stated price,
we will, at our discretion, either contact you for
instructions before shipping or cancel your order and
notify you of such cancellation. We apologize for any
inconvenience. If you are not satisfied with your
purchase due to any errors or inaccuracies, you may
return it in accordance with our return procedure.
Discounts are limited-time offers and are not valid
with other offers.
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